Highlight of Consumer Protection Act, 2019 which is effective from July 20, 2020
Effective from 20 July 2020, the Consumer Protection Act, 2019 which replaces the more than three decades old Consumer Protection Act, 1986. The new Consumer Protection Act 2019 seeks to revamp the process of administration and settlement of consumer disputes, with strict penalties, including jail term for adulteration and misleading ads by firms. Among other…