Amended Banking Ombudsman Scheme 2017
Updated on 09.07.2017 to include amended Ombudsman scheme vide RBI notification CEPD. PRS. No. 6317 /13.01.01/2016-17 dated June 16, 2017. The amendments in the scheme shall come into force from July 1, 2017. A banking ombudsman is essentially an independent arbitrator who will fairly resolve the complaints/disputes in bank service. The scheme virtually covers all…