The Consumer Protection Act (CPA) of 2019 defines unfair contracts as agreements between a consumer and a manufacturer, trader, or service provider that significantly alter the consumer’s rights. “Unfair Contract”[19] means a contract between the manufacturer/trader/service provider and the consumer and shall be deemed to be unfair if it adversely affects the rights of the…
In the modern days, due to the rapid increase in the commercial disputes, the interest in alternative dispute resolution like mediation has increased sharply. The increased interest in mediation is directly attributable to dissatisfaction with the cost, time consumed and lengthy &complicated procedures with the cost, time consumed and lengthy & complicated procedures adopted in…
Under the Consumer Protection Act of 2019, “Product Liability” is defined as “the responsibility of a product manufacturer or product seller, of any product or service, to compensate for any harm caused to a customer by such defective product manufactured or sold or by deficiency is service-related thereto”[30]. For the sake of clarity, product liability…
The Central Consumer Protection Authority (CCPA) has been established under the Consumer Protection Act, 2019 and has come into force with effect from 24th July 2020. The Central Consumer Protection Authority (CCPA) as a regulator deals with the following; The Central Consumer Protection Authority (CCPA) has many powers, including: Enforcing consumer rights: The CCPA can…
The Consumer Protection Act 2019 was notified on August 9th, 2019. However, it came into effect on July 20th 2020. An Act that makes provision for the establishment of consumer councils and other authorities for the settlement of consumers’ disputes and matters connected therewith. Under the Consumer Protection Act 2019, a consumer is defined as…