The Consumer Protection Council is a government institution that was established in 1972 with the main objective of protecting consumer rights, developing and promoting effective consumer protection measures, as well as educating people about their rights under the law. The Consumer Protection Act, 2019 provides for better protection of the interests of consumers and for…
Purpose of CPA 2019: Consumer Protection Act 2019 is an Act that provides for better protection of the interests of consumers and for that purpose makes provision for the establishment of consumer councils and other authorities for the settlement of consumers’ disputes and matters connected therewith. Preamble: Effective from 20 July 2020, the Consumer Protection…
In the 1986 Act, the definition of a consumer was only limited to buying goods or services and did not specifically include e-commerce transactions. However, this lacuna has been addressed by the New 2019 Act. Under the Consumer Protection Act 2019, a consumer is defined as a person who “buys any goods” and hires or…
India is the second-largest internet market in the world, with more than 760 million active internet users. Both the Consumer Protection Act 2019 and the Digital Personal Data Protection Act (DPDP Act) of 2023 offer a multi-faceted approach to protecting individuals’ data in the digital age. Data protection laws aim to safeguard the personal information…