Various Fora in Consumer Protection Councils

The Consumer Protection Council is a government institution that was established in 1972 with the main objective of protecting consumer rights, developing and promoting effective consumer protection measures, as well as educating people about their rights under the law. The Consumer Protection Act, 2019 provides for better protection of the interests of consumers and for…

Data Protection laws in India

India is the second-largest internet market in the world, with more than 760 million active internet users. Both the Consumer Protection Act 2019 and the Digital Personal Data Protection Act (DPDP Act) of 2023 offer a multi-faceted approach to protecting individuals’ data in the digital age. Data protection laws aim to safeguard the personal information…

Mediation process under the Consumer Protection Act 2019

In the modern days, due to the rapid increase in the commercial disputes, the interest in alternative dispute resolution like mediation has increased sharply. The increased interest in mediation is directly attributable to dissatisfaction with the cost, time consumed and lengthy &complicated procedures with the cost, time consumed and lengthy & complicated procedures adopted in…

Central Consumer Protection Authority: The Regulator

The Central Consumer Protection Authority (CCPA) has been established under the Consumer Protection Act, 2019 and has come into force with effect from 24th July 2020. The Central Consumer Protection Authority (CCPA) as a regulator deals with the following; The Central Consumer Protection Authority (CCPA) has many powers, including: Enforcing consumer rights: The CCPA can…

District, State, and National Consumer Disputes Redressal Commissions: jurisdictions, Complaints, appeals, and punishments

The Consumer Protection Act 2019 was notified on August 9th, 2019. However, it came into effect on July 20th 2020. An Act that makes provision for the establishment of consumer councils and other authorities for the settlement of consumers’ disputes and matters connected therewith. Under the Consumer Protection Act 2019, a consumer is defined as…