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RBI’s Draft Internal Ombudsman Directions, 2025: A Step Towards Stronger Customer Protection

The Reserve Bank of India (RBI) has issued the draft Internal Ombudsman (IO) Directions, 2025, aiming to strengthen the in-house grievance redressal mechanism across banks, NBFCs, and other regulated entities. This move is part of RBI’s ongoing efforts to ensure faster, fairer, and more transparent complaint handling before cases reach the external ombudsman system.  🔍…

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All -in -one Form INC-29 for registration/ Certificate of Incorporation of new company

The Ministry of Corporate Affairs (MCA) has introduced Form INC-29, for registration and obtaining  the certificate of incorporation that lessens paperwork to a large extent.  This 8 pages new form is used as an alternate process to do away with the earlier process of filling out several forms separately for allotment of DIN, Name of the company…

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The Consumer Protection Act, 2019: A Practical Guide

The Consumer Protection Act, 2019 overhauls India’s consumer law by defining key rights, policing unfair practices and contracts, empowering a new regulator (CCPA), and streamlining redressal through three-tier commissions, time-bound procedures, and mediation cells; awards are enforceable, and limitation rules apply to ensure speed and finality. Definitions Unfair contract and UTP Consumer protection councils Central…

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Implications of Non-compliance of PMLA Obligations, Secrecy Obligations

A person shall be guilty of offence of money-laundering if such person is found to have directly or indirectly attempted to indulge or knowingly assisted or knowingly is a party or is involved in one or more of the following processes or activities connected with proceeds of crime, namely:— (a) concealment; or (b) possession; or…

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Obligations of Banks and Financial Institutions in Combating Money Laundering

Section 2[(wa) of PMLA Act 2002, states that a  “reporting entity” means a banking company, financial institution, intermediary, or a person carrying on a designated business or profession. The Ministry of Finance vide notification dated May 03, 2023 (‘Notification’) has widened the ambit of the term “Reporting Entity” as defined in Section 2(1)(wa), read with…

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What is PMLA and reporting of Suspicious Transactions by Banks?

The Prevention of Money Laundering Act, 2002 (PMLA) forms the core of the legal framework put in place by India to combat money laundering. PMLA and the Rules notified there under came into force with effect from July 1, 2005. Director, FIU-IND, and Director (Enforcement) have been conferred with exclusive and concurrent powers under relevant…

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