Guidelines for Ethical Engagement of Direct Recovery Agents by Banks and Financial Institutions

IntroductionThe engagement of direct recovery agents by banks and financial institutions necessitates a careful balance between effective debt recovery and the protection of borrowers’ rights. To ensure that recovery practices remain fair, transparent, and respectful, institutions must adhere to regulatory guidelines and ethical standards. Key Considerations in Engaging Recovery Agents 1. Due Diligence Prior to…

Understanding Credit Monitoring and Loan Monitoring in banks

[This article provides guidelines specifying the internal governance arrangements for granting and monitoring of credit facilities throughout their lifecycle.] Credit monitoring and loan monitoring, while related, have distinct focuses. Credit monitoring focuses on a borrower’s overall creditworthiness and financial health, tracking changes to their credit report, score, and potential fraud. Loan monitoring, on the other…

Debt recovery through DRT proceedings

The Debts Recovery Tribunals (DRTs) and Debts Recovery Appellate Tribunals (DRATs) were established under the Recovery of Debts and Bankruptcy Act (RDB Act), 1993 with the specific objective of providing expeditious adjudication and recovery of debts due to Banks and Financial Institutions. At present, 39 Debts Recovery Tribunals (DRTs) and 5 Debts Recovery Appellate Tribunals…