Understanding Conflict: Characteristics, Types, Causes, Stages, and Resolution Strategies

Introduction Conflict is an inherent aspect of human interaction, arising from perceived incompatibilities between individuals or groups in terms of goals, actions, or values. It can occur in various forms, emerge from diverse causes, evolve through specific phases, and be addressed using multiple resolution strategies. A comprehensive understanding of the nature and dynamics of conflict…

Integrating Competency Mapping, Assessment Centres, and Behavioural Event Interviews for Strategic Talent Management

Introduction Competency mapping, assessment centres, and behavioural event interviews (BEI) are critical tools used in modern human resource management to identify, evaluate, and develop the competencies essential for successful job performance. Together, these methods enable organizations to make informed decisions regarding recruitment, training, career development, and succession planning by aligning employee capabilities with organizational objectives.…

Enhancing Organizational Effectiveness through Performance Management, Appraisal Systems, Feedback, and Counseling

Introduction Performance management is a strategic process aimed at aligning individual performance with organizational objectives, fostering continuous improvement, and supporting employee development. Within this framework, performance appraisals, feedback mechanisms, and performance counseling play vital roles. These elements collectively ensure that employees are assessed fairly, receive constructive guidance, and are equipped to contribute effectively to organizational…

Conflict Management and Negotiation: Strategies for Constructive Resolution

Introduction Conflict is an inevitable aspect of human interaction, particularly in organizational and interpersonal settings. Conflict management refers to the systematic approach of identifying, analyzing, and addressing conflicts to reduce their adverse effects and encourage positive outcomes. It is not aimed at eliminating conflict altogether but at managing it constructively. Negotiation, on the other hand,…