RBI Releases Draft Ombudsman Scheme 2025: Stronger Consumer Protection & Faster Grievance Redressal

The Reserve Bank of India (RBI) has released the draft Reserve Bank – Ombudsman Scheme, 2025, aimed at improving customer grievance redressal and enhancing accountability among regulated entities such as banks, NBFCs, and payment system operators.  🔑 Key Highlights * Higher Compensation Limits:   Customers can now receive compensation of up to **₹30 lakh for…

RBI’s Draft Guidelines to strengthen Credit Risk and Provisioning Frameworks

Moving Towards a More Risk-Sensitive Banking System, the Reserve Bank of India (RBI) has released two important draft directions to strengthen the prudential framework for credit risk assessment and provisioning in line with international best practices under the Basel III reforms. 1. Draft Directions on Capital Charge for Credit Risk – Standardised Approach (2025) Aligning…

Operational Guidelines on Joint Accounts of Illiterate and Visually Impaired Persons

Banks are required to extend financial services to all sections of society, including illiterate and visually impaired individuals, while ensuring operational safety and compliance with regulatory norms. The following guidelines outline the procedures and limitations applicable to the opening and operation of accounts by such customers.  1. Joint Accounts Between Two Illiterate Persons Ordinarily, banks…

Trust Receipt under the contract of pledge

“Trust Receipt” under the contract of pledge In “trust receipt” under the contract of pledge, the borrower gets his assets/goods released from the pledge, only on full payment of his dues which automatically terminates contract of pledge. However in case of Key cash Credit or Key Loan, if bank desire to release the assets/goods retained…

Definition of Assignment and actionable claim

When the rights, title and interest in debts due or accruing due to a person are transferred to another person, it is called assignment and actionable claim means any claim other than the debt to mortgage of immovable property or hypothecation or pledge of goods and receivables. Transfer of   Life Insurance Policy, National Saving Certificates, Supply bills…

Aadhaar-Based KYC: Government Allows Self-Declaration of Current Address

The Government of India has amended the Prevention of Money Laundering (Maintenance of Records) Rules, 2005 to make the Know Your Customer (KYC) process more flexible and citizen-friendly. The amendment, notified on November 13, 2019, permits individuals to use their Aadhaar number for identification while declaring a current address different from the one recorded in…