Regulation of Money Market Instruments in India: RBI and SEBI’s Role in Ensuring Stability
The money market is a vital segment of India’s financial system, providing short-term funding and liquidity solutions for corporates, banks, and the government. To ensure stability, transparency, and investor confidence, money market instruments are closely regulated—primarily by the Reserve Bank of India (RBI), with the Securities and Exchange Board of India (SEBI) playing a complementary…
Read articleRBI guidelines for Internet Banking in 2025
The Reserve Bank of India’s (RBI) latest guidelines for Internet Banking in 2025 focus on enhancing security, protecting consumers, improving transparency, and maintaining customer choice in digital banking services. Customer Consent and Service Choice RBI now mandates that banks cannot force customers to enroll in digital banking just to access other banking facilities such as…
Read articleBanking Ombudsman Scheme 2021
The Reserve Bank of India introduced the Banking Ombudsman Scheme (BOS) in India on June 14, 1995. The scheme provides a speedy and inexpensive platform to resolve the complaints of bank customers relating to deficiency in banking service. There are 15 offices of Banking Ombudsmen across the country. The Banking Ombudsman is a senior official…
Read articleThe Role of Audits and Inspections in Ensuring Compliance
Audits and inspections serve as integral components of a comprehensive compliance framework. While both are designed to ensure conformity with applicable laws, regulations, and internal policies, they differ in scope and focus. Together, they help organizations identify compliance risks, enhance operational integrity, and promote a culture of accountability and continuous improvement. Key Functions of Audits…
Read articleRegulation of Interest Rates in India: Role of the RBI and Its Impact
Interest rates play a central role in shaping India’s economy—affecting everything from how much people pay on home loans to how businesses finance their operations. The Reserve Bank of India (RBI) is the primary authority responsible for regulating interest rates, ensuring that they support both economic growth and financial stability. Role of the RBI in…
Internal Ombudsman in Banks
The Reserve Bank of India in May 2015 notified all public sector banks and some private sector and foreign banks to appoint an internal ombudsman. The internal ombudsman would be designated Chief Customer Service Officer (CCSO). The CCSO should not have worked in the bank in which he/she was appointed as CCSO. The Reserve Bank…
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