Details of Banking service available to blind and low vision customers

Reserve Bank of India (RBI) vide, its circular (DBOD. No. Leg BC.91/09.07.005/2007-08 dated 4th June 2008) mandates that all banking services must be offered to blind and low vision customers without any discrimination. According to the above guidelines, Banks should not equate visually impaired customers with illiterate customers. Banks should ensure that all the banking…