Magazine

Guidelines for Ethical Engagement of Direct Recovery Agents by Banks and Financial Institutions

IntroductionThe engagement of direct recovery agents by banks and financial institutions necessitates a careful balance between effective debt recovery and the protection of borrowers’ rights. To ensure that recovery practices remain fair, transparent, and respectful, institutions must adhere to regulatory guidelines and ethical standards. Key Considerations in Engaging Recovery Agents 1. Due Diligence Prior to…

Read article
Understanding Credit Monitoring and Loan Monitoring in banks

[This article provides guidelines specifying the internal governance arrangements for granting and monitoring of credit facilities throughout their lifecycle.] Credit monitoring and loan monitoring, while related, have distinct focuses. Credit monitoring focuses on a borrower’s overall creditworthiness and financial health, tracking changes to their credit report, score, and potential fraud. Loan monitoring, on the other…

Read article
Leveraging Lok Adalats for Pre-Litigation Debt Recovery

LOK ADALAT have statutory status under the Legal Services Authorities Act, 1987 and have powers similar to those vested in a civil court. All awards are binding on all parties and can not be appealed. According to RBI guidelines, banks can use cases with a monetary value between ₹5 lakhs and ₹20 lakhs to Lok…

Read article
Ethical Loan Recovery Policies in Banking

IntroductionIn India, loan recovery is a critical function of banks and financial institutions, aimed at managing and reducing non-performing assets (NPAs). The Reserve Bank of India (RBI) provides comprehensive guidelines that emphasize ethical practices, borrower protection, and transparency in the recovery process. This article explores the key elements of the recovery policy followed by Indian…

Read article
Loan Default and Rescheduling in Retail Lending: Implications and Strategies

IntroductionIn the retail lending landscape, timely repayment of loans is essential for maintaining the financial health of both borrowers and lenders. However, due to various unforeseen circumstances, borrowers may sometimes fail to meet their repayment obligations. This article explores the concept of loan default, its consequences, and how loan rescheduling can serve as a preventive…

Read article