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Auditors’ pleasure! Regulatory common platform to be set up for balance confirmation

Far away in memory, statutory auditors have been using “external confirmations” to obtain balance confirmations in respect of accounts receivables, accounts payables, bank balances, loans, investments, or inventories held by third parties, etc. from various parties, including banks. In other words, external confirmations mean audit evidence obtained as a direct written response to the auditor…

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RBI panel proposes new norms as customer complaints touching nearly one crore every year

The Committee for Review of Customer Service Standards in RBI Regulated Entities set up by RBI last year found that nearly one crore customers complain to their banks and other REs every year, and the number has not changed much in the last three years. The six members committee headed by RBI Deputy Governor B.P.Kanungo…

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